Q. How do I report trouble on my line?
A: Call 1.800.687.3222, to report trouble on any Brazos product or service. If you experience problems after 5:00 p.m. or on weekends please call 1.800.687.3222 and leave a detailed message. A Brazos representative will return your call as soon as possible.
Q. How do I pay my bill?
A: Brazos offers customers several convenient ways to pay their Brazos bill:
In Person – You may pay your bill in person or place your payment in the drop box located at our office.
By Phone – Dial 1.800.687.3222 or call 940.564.5659 Monday – Friday from 8:00 a.m. to 5:00 p.m. to speak with an account representative. Pay your bill by telephone using Visa, MasterCard or Discover credit or debit cards.
On Line – Brazos e-billing, allows you to manage your account in a simple, efficient way. This easy to use service lets you receive, view and pay your monthly bill on line through the Brazos website at no charge. Payments can be made by check, credit card, or Visa/MC Debit card. Recurring or single payments can be initiated. Take a few minutes to register the first time.
By Mail – Send payment with bill remit stub to: Brazos Communications | 109 N. Ave D | Olney, TX 76374